Coospo believes in Quick and Easy returns, and wants to make this process as easy as possible for you.
Our policy lasts 30 days. If 30 days have gone by since the delivery to you, unfortunately we can’t guarantee you a refund or exchange.
To return or exchange your product, please contact support@coospo.com, we will reply to your email within 24 hours.
• Package size:58*48*24 cm
• Structure:Steel structure
• Weight:About 16KG
• Driver type: Sprocket drive
• Simulated grade: About 18%
• Power error: About ±2%
• Damping type: Electromagnetic damping
• Wireless connection:BLE, ANT+
• Resistance power:About 2000W
• Noise level:58db(@1.0m&30KPH)
• Rim size:Road: 24/650c/700c, Mountain: 24"/26"/650B/29
• X2 Smart bike trainer
• Quick release adapters (Support 130/135mm)
• Thru axle adapters (Support 142/148mm)
• Power adapter
• 8-9-10 speed washer
• Instruction
We currently ship our products to 10 countries as below:
Asian | Japan |
North America | The United States, Mexico |
Europe |
Germany, Italy, France, Netherlands, Poland, Spain, Portugal |
Note: We don't ship to the countries that aren't listed, oversea states of America, and islands.
Shipping Fees
We provide free shipping for orders over 299 USD, for orders below 299 USD, you need to pay 20 USD for the shipping fee.
Order Processing Time
1-2 business days(Monday-Friday), We usually process orders within 24 hours.
Delivery Time
Shipping Method | Country | Shipping Times | Tracking Information |
Priority Airmail | Japan, Spain, Poland | 3-5 business days | Available |
USA, Germany, Italy, France, Netherlands, Portugal | 3-7 business days | ||
Mexico | 5-10 business days |
The following reason may impact the delivery time:
*Holidays and in cases of force majeure, such as earthquake, typhoon, flood or tsunami; war, municipal engineering construction, or other government policies. You may experience delayed processing and/or shipping time frames. We’re working to fulfill your order as quickly as possible and will share updates with you via email as soon as they become available.
(*There is the different processing time for different items. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)
Duties & Taxes
*Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
If you have any further questions, please contact our customer services.
Email: support@coospo.com