Coospo believes in Quick and Easy returns, and wants to make this process as easy as possible for you.
Our policy lasts 30 days. If 30 days have gone by since the delivery to you, unfortunately we can’t guarantee you a refund or exchange.
To return or exchange your product, please contact support@coospo.com, we will reply to your email within 24 hours.
We currently ship our products to 47 countries as below:
Asian | Singapore, Japan, South Korea, Indonesia, Malaysia, Philippines, Thailand, United Arab Emirates, Cyprus |
North America | The United States, Canada, Mexico |
South America | Peru, Chile, Argentina, Brazil |
Central America | Costa Rica, El Salvador |
Oceania | Australia,New Zealand |
Europe |
The United Kingdom, Germany, Italy, France, Austria, Estonia, Greece, Latvia, Lithuania, Malta, Slovakia, Slovenia, Czechia, Belgium, Ireland, Finland, Netherlands, Hungary, Luxembourg, Croatia, Denmark, Poland, Sweden, Switzerland, Norway, Romania |
Africa |
South Africa, |
Note: We don't ship to the countries that aren't listed, oversea states of America, and islands.
Shipping Fees
We provide free shipping for orders over 29 USD, for orders below 29 USD, you need to pay 4.99 USD for the shipping fee.
Order Processing Time
1-2 business days(Monday-Friday), We usually process orders within 24 hours.
Delivery Time
Shipping Method | Country | Shipping Times | Tracking Information |
Priority Airmail | United Kingdom | 3-5 business days | Available |
USA, Singapore, Italy, France, Japan, South Korea | 5-8 business days | ||
Canada, Germany, United Arab Emirates, Australia, Poland, Austria, Netherlands, Switzerland, Belgium, Luxembourg | 7-10 business days | ||
New Zealand, Denmark | 7-12 business days | ||
Peru, Philippines, Thailand | 7-15 business days | ||
Sweden, Slovakia, Slovenia, Ireland, Lithuania, Czech Republic, Hungary | 10-12 business days | ||
Estonia, Norway, Mexico, Malaysia | 10-20 business days | ||
Greece, Latvia, Finland, Croatia, Cyprus, Chile | 12-15 business days | ||
Romania, South Africa, Costa Rica, El Salvador, Brazil, Indonesia | 15-22 business days | ||
Malta, Argentina | 20-35 business days |
The following reason may impact the delivery time:
*Holidays and in cases of force majeure, such as earthquake, typhoon, flood or tsunami; war, municipal engineering construction, or other government policies. You may experience delayed processing and/or shipping time frames. We’re working to fulfill your order as quickly as possible and will share updates with you via email as soon as they become available.
(*There is the different processing time for different items. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)
Duties & Taxes
*Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
If you have any further questions, please contact our customer services.
Email: support@coospo.com
Bought one a few weeks back, been using it since it arrived. Does EVERYTHING I want out of a cadence device so I need to order up another one along with some extra magnets so I can capture data from both my bikes whether running their road wheels or trainer wheels.
It works perfectly well and it took less than half an hour to set it up on a gravel bike, including tweaking it and connection. The box has everything needed, including a necessary tool and clamps.
BK805 Cycling Speed and Cadence Sensor
Last year I received a CP 100 bundled with this sensor for my birthday. Unfortunately, because of health issues, I wasn't able to install it for the '23 Michigan's summer and fall riding season. I finally got around to installing it this May of '24. The spoke magnet has a plastic clamp and didn't come with the metal clamp /washer to protect the plastic clamp. As I was tightening the magnet on the spoke, the plastic clamp/nut cracked. I contact Coospo to secure a new spoke magnet assembly. The kind customer service representative responded to my online request within just a few hours to inform me that they didn't have parts for the spoke magnet. Even though it was a month past the one year warranty, Coospo happily informed me they would send me a whole, complete, new sensor package that included the spoke magnet assembly. WOW! What a company!!! I'm a customer for life!!! Thank-you Coospo!!!!!!
I'm very satisfeid with this sensors. Very good quallity for this price!